Recycling centres to accept large vans and trailers through booking system

COVID-19 waste

Published: Tuesday, 28th July 2020

An online booking system has been introduced today (Tuesday 28 July) to allow householders with large vans and trailers to access community recycling centres.

As part of our phased approach to bringing back our recycling centres service, owners of large vans and trailers can book a time slot for household waste online or by phone 0300 100 1800. Households can make a booking up to a week in advance and a minimum of two days prior to their intended visit.

The booking system, which is free to use for householders, has been brought in to minimise the impact on queuing times while allowing all vehicle types to access recycling centres.

Once a booking has been made, the large van or trailer owner should arrive promptly at the recycling centre at their allotted time. If there is a queue, the driver should join and will be allowed access, even if it is after their allotted time.

All large vans and trailers will be checked upon arriving at a recycling centre and if they have not made a booking they will not be allowed access.

  • A large van is defined as being over two tonnes in weight when carrying its maximum permitted load. This includes vans such as Ford Transit, Vauxhall Vivaro and Volkswagen Transporter.
  • Small panel vans such as Ford Courier, Renault Kangoo, Vauxhall Combo or Fiat Doblo which weigh up to two tonnes when carrying its maximum permitted load do not require a booking slot.
  • Commercial access to recycling centres is not yet permitted but further information is available.

In addition, the current waste quantity restrictions are also in place for large vans and trailers. This means a maximum of five bin bags of waste are allowed per visit, including a limit of two large items, for example:

  • Five bin bags of waste plus no large items
  • Four bin bags of waste plus one large item
  • Three bin bags of waste plus two large items

We continue to have a number of temporary restrictions in place at recycling centres for the safety of the public and staff. These include asking only one person to leave a vehicle unless it is a heavy item, and no assistance can be provided by site staff to offload materials due to social distancing guidance.

In addition, the public are asked to make sure they are aware of updated opening times, weekday closure dates for each recycling centre and are asked not to queue beyond signage at entrances to avoid traffic backing up.

Tracey Logan, Chief Executive

“We know that owners of large vans and trailers have been keen to start using recycling centres again for a number of weeks, and we thank them for their patience.

“We need to ensure we minimised significant delays and potential social distancing issues for public and staff using the sites, which is why we have been working on a booking system which is now ready to use.

“All large van and trailer owners must make a booking before arriving at a recycling centre. The booking form is straightforward to use and will take five minutes to complete.

“Our recycling centres remain very busy and if there is a considerable queue the public is asked to consider coming back to a site at another time.”