Coronavirus updates - Tuesday 24 March

Published: Tuesday, 24th March 2020

We have released information today around what is being planned in response to Covid-19.

Community Assistance Hubs (CAHs)

A network of Community Assistance Hubs (previously referred to as Humanitarian Aid Centres) is being established across the region as part of a co-ordinated response between Scottish Borders Council, NHS Borders, the Third Sector and local Resilient Community Groups.

These Hubs will ensure that the teams are able to respond flexibly and appropriately to the needs of anyone who is being advised to self-isolate or 'shield'. More information about how people can contact the Hubs will be provided as soon as possible. They will not be open for public access.


Hub locations have been established for children of key workers and vulnerable children. These children can now be booked in to attend via an online booking system.

Other services

We are encouraging people to visit our dedicated webpages which is being updated with the changes to all our services.

Latest updates include:


All kerbside collections continuing as normal. All our Community Recycling Centres are closed from today (Tuesday).

Contact Centres

All closed now but please call 0300 100 1800 to talk to someone or make an appointment.  

Social Work/Care

A useful contacts page is now available to quickly find the number you need if you need support.

Tracey Logan, Chief Executive is making a plea to those involved in supporting the COVID-19 response across the Scottish Borders to continue to do all they can to maintain essential services and care for the vulnerable during this extremely challenging situation

“We continue to work on further details for all our service arrangements. This includes our plans around providing health and social care provision, wider community support as well as things like schools. I am making a plea to those who are involved in the response across the Scottish Borders to continue to undertake your role and help us all ensure the health and wellbeing of our residents remains paramount. That must be the ultimate priority today and in the weeks ahead. 

“This situation remains extremely challenging and is unlike anything we have ever faced. We are working around the clock to ensure we can continue to make sure people are looked after and have access to help they need.

“It is vital we all continue to work together to maintain our services for the Scottish Borders and we will make further detailed announcements as soon as possible.”