Council is committed to Deanfield Care Home action plan

Older person being served soup by a younger person in a dining room

Published: Thursday, 29th August 2019

We are committed to making sure Deanfield Care Home in Hawick delivers excellent quality of care into the future.

Members were updated on the robust improvement action plan now underway at the home. This was put in place following a review where we identified that the quality of care at Deanfield was below the high quality care standards we demand.

Care home provision in Hawick

Deanfield Care Home in Hawick provides care to a maximum of 35 older people, of which two places are allocated to respite.

Tracey Logan, Chief Executive 

“We are absolutely committed to putting the necessary steps in place to make sure Deanfield delivers the level of care that we expect across all our establishments.

“We are actively working on an improvement plan and have already made very good progress. We have put in place additional support at the highest level, using our most experienced and skilled staff.

“We are also bringing forward proposals to the full Council meeting in September to ask members to approve capital investment to make improvements to the building. This will improve the environment and facilities available to help contribute towards improving the wellbeing of our residents.

“We have contacted and invited the Care Inspectorate in to work with us to ensure that all appropriate actions take place as soon as possible. They have given us their full support with our proposals and we will welcome a visit from them in due course to update them with our progress.

“A meeting with families and service users has taken place to advise them of the plans and we will continue to keep them fully updated as we progress with our improvement plan.”