Workforce transformation

What are we hoping to achieve?

A skilled, flexible, agile and motivated workforce who are equipped to deal with the challenges facing us in the future

We will:

  • enable staff to deliver service improvements
  • review our existing management and administration structures
  • deliver an employee benefit strategy
  • implement mobile technologies to deliver more effective and efficient ways of working

We are also working to reduce our footprint by changing working practices, whilst always focusing on improving processes and customer service.

Who is leading the work?

Clair Hepburn

View the workforce transformation performance summary View full details of the corporate transformation programme