Festive opening hours

Friday 21 December 2018

  • Telephone line 0300 100 1800        - 8am - 5pm
  • Newtown St Boswells HQ                - 9am - 3.45pm
  • Hawick Contact Centre                    - 9am - 3.45pm
  • Jedbugh Library Contact Centre      - 10am - 3pm
  • Kelso Library Contact Centre           - 10am - 4pm
  • Duns Library Contact Centre           - 10am - 5pm
  • Eyemouth Contact Centre               - 9am - 3.45pm
  • Coldstream Library Contact Centre - 12pm - 4pm
  • Innerleithen Library Contact Centre - 10am - 3pm
  • Peebles Contact Centre                   - 9am - 3.45pm
  • Galashiels Contact Centre               - 9am - 3.45pm
  • Selkirk Contact Centre                     - 9am - 1pm

Saturday 22 December 2018

  • Telephone line 0300 100 1800        - 9am - 12pm
  • Newtown St Boswells HQ                - CLOSED
  • Hawick Contact Centre                    - CLOSED
  • Jedbugh Library Contact Centre      - 9.30am - 12.30pm
  • Kelso Library Contact Centre           - 9.30am - 12.30pm
  • Duns Library Contact Centre           - 9.30am - 12.30pm
  • Eyemouth Contact Centre               - CLOSED
  • Coldstream Library Contact Centre - CLOSED
  • Innerleithen Library Contact Centre - CLOSED
  • Peebles Contact Centre                   - CLOSED
  • Galashiels Contact Centre               - CLOSED
  • Selkirk Contact Centre                     - CLOSED

Monday 24 December 2018

  • Telephone line 0300 100 1800        - 8am - 3pm
  • Newtown St Boswells HQ                - CLOSED
  • Hawick Contact Centre                    - 9am - 3pm
  • Jedbugh Library Contact Centre      - 10am - 1pm
  • Kelso Library Contact Centre           - 10am - 3pm
  • Duns Library Contact Centre           - 10am - 3pm
  • Eyemouth Contact Centre               - 9am - 3pm
  • Coldstream Library Contact Centre - CLOSED
  • Innerleithen Library Contact Centre - CLOSED
  • Peebles Contact Centre                   - 9am - 3pm
  • Galashiels Contact Centre               - 9am - 3pm
  • Selkirk Contact Centre                     - CLOSED

Tuesday 25 December 2018

All offices and telephone lines are closed.

In an emergency, please call 01896 752111

Wednesday 26 December 2018

All offices and telephone lines are closed.

In an emergency, please call 01896 752111

Thursday 27 December 2018

  • Telephone line 0300 100 1800         - 9am - 5pm (social work calls)
  • Telephone line 0300 100 1800         - 9am - 3pm (other customer service calls)
  • Newtown St Boswells HQ                - CLOSED
  • Hawick Contact Centre                    - 9am - 5pm
  • Jedbugh Library Contact Centre      - CLOSED
  • Kelso Library Contact Centre           - 10am - 4pm
  • Duns Library Contact Centre           - 10am - 4pm
  • Eyemouth Contact Centre               - CLOSED
  • Coldstream Library Contact Centre - CLOSED
  • Innerleithen Library Contact Centre - 2pm - 5pm
  • Peebles Contact Centre                   - CLOSED
  • Galashiels Contact Centre               - 9am - 5pm
  • Selkirk Contact Centre                     - CLOSED

Friday 28 December 2018

  • Telephone line 0300 100 1800         - 9am - 3.45pm (social work calls)
  • Telephone line 0300 100 1800         - 9am - 3pm (other customer service calls)
  • Newtown St Boswells HQ                - CLOSED
  • Hawick Contact Centre                    - 9am - 3.45pm
  • Jedbugh Library Contact Centre      - 10am - 3pm
  • Kelso Library Contact Centre           - 10am - 4pm
  • Duns Library Contact Centre           - 10am - 4pm
  • Eyemouth Contact Centre               - CLOSED
  • Coldstream Library Contact Centre - 12pm - 4pm
  • Innerleithen Library Contact Centre - CLOSED
  • Peebles Contact Centre                   - 9am - 3pm
  • Galashiels Contact Centre               - 9am - 3.45pm
  • Selkirk Contact Centre                     - CLOSED

Saturday 29 December 2018

All offices and telephone lines are closed.

In an emergency, please call 01896 752111

Monday 31 December 2018

  • Telephone line 0300 100 1800         - 9am - 3pm (social work calls)
  • Telephone line 0300 100 1800         - 9am - 3pm (other customer service calls)
  • Newtown St Boswells HQ                - CLOSED
  • Hawick Contact Centre                    - 9am - 3pm
  • Jedbugh Library Contact Centre      - 10am - 3pm
  • Kelso Library Contact Centre           - 10am - 3pm
  • Duns Library Contact Centre           - 10am - 3pm
  • Eyemouth Contact Centre               - CLOSED
  • Coldstream Library Contact Centre - CLOSED
  • Innerleithen Library Contact Centre - CLOSED
  • Peebles Contact Centre                   - CLOSED
  • Galashiels Contact Centre               - 9am - 3pm
  • Selkirk Contact Centre                     - CLOSED

Tuesday 01 January 2019

All offices and telephone lines are closed.

In an emergency, please call 01896 752111

Wednesday 02 January 2019

All offices and telephone lines are closed.

In an emergency, please call 01896 752111

Waste and recycling

Householders can check if your kerbside bin collections will take place on a different day during the festive season with our postcode look-up.

All domestic and commercial waste and recycling collections are cancelled on Tuesday 25 December and Tuesday 1 January. Most household collections scheduled for those days will happen on the Saturday before, with a few taking place on the Monday before or a day or two later.

Commercial general and recycling collections due on 25 and 1 January in Kelso, Jedburgh, Hawick, Denholm and Peebles will be collected on Friday 28 December and Friday 4 January.

Commercial general waste and recycling collections due Tuesday 25 December and Tuesday 1 January in Selkirk, Galashiels and Tweedbank will be collected on Thursday 27 December and Thursday 3 January.

Commercial food waste collections due on 25 December and 1 January will be collected on Thursday 27 December and Thursday 3 January.

All our community recycling centres, transfer stations and the landfill will be closed on 25, 26 and 1 and 2 January. Community recycling centres will close at 4pm on Monday 24 and Monday 31 December.