Community Assistance Hubs

FAQs

The Government paused shielding on 1 August. To keep up to date with the latest information and advice on COVID-19 visit the Scottish Government website and NHS Inform website.

Can I get someone to deliver my medication?

Our Community Assistance Hubs (CAHs) will be able to help with this. Phone Customer Advice and Support on 0300 100 1800 option seven for advice.

What can I do to support my mental health and general wellbeing?

  • NHS Inform provides the most update to date guidance on coronavirus, including mental health support. There is advice on how to stay informed, create a healthy home routine, stay connected with friends and family and where you can turn to for advice and guidance
  • The Wellbeing Point on the NHS Borders website provides information about a range of support services available both locally and nationally that you may find helpful
  • Age Scotland provides information and advice for anyone aged 50 and over, as well as a free, confidential helpline: 0800 12 44 222 (Monday to Friday 9am-5pm)
  • SAMH has a developed specific information on COVID-19 and your mental wellbeing
  • Clear Your Head provides advice on how to look after your mental wellbeing, including tips on how to stay positive and feel better
  • Shared Care Scotland has developed a directory of short breaks for strange times. These include everything from online courses, virtual museums, exercise programmes, read-alongs, and websites for children and young people, as well as support services that are delivering online

What should I do if I’m worried about a neighbour?

If you are concerned about a neighbour or relative who you think is at risk, call us on 0300 100 1800 option seven for advice.

I’m worried about money, what advice is available?

See our financial assistance FAQs for more information.