Coronavirus (COVID-19) service updates

General Service updates

Update: 8am Tuesday 31 March

Post Offices

Please use the Post Office finder to find opening times of your nearest post office.

Blue Badges

Blue Badges are still currently being produced and issued, but due to the current restrictions on movement we would like to encourage people to wait until the restrictions have been lifted, to ensure that the badge is awarded from a date that you can actually use it from.

If you need a badge sooner we would encourage anyone looking to apply based on their ability to walk to apply online. If you don’t automatically qualify you would normally need to come in to an office for a desk based assessment, but as our offices are currently closed, we will aim to do this over the telephone with you.

Anyone applying under the risk in traffic criteria, you can apply in the normal manner by completing Form D for risk in traffic.

Please remember to follow the current Government Advice on staying at home.

NEC (Bus Pass) and Young Scot Cards

Transport Scotland and the Scottish Government have made the decision to suspend the production of NEC and Young Scot cards.

We will therefore not be accepting new or renewal applications for NEC or Young Scot cards until the restrictions have been lifted.

If you need to travel for essentials such as food or medication there is an On demand service available. However please remember to follow the current Government Advice on staying at home.


All of our Licensing services are currently only available through email to [email protected] or by telephone 01835 826662. 

Private Landlords

Information for Private Landlords is now available.

Contact Centres

Following further Scottish Government’s Coronavirus advice on social distancing, a decision has now been made to close all of our Contact Centres and Library/Contact Centres.

Pre-arranged appointments will still be available to book.

Anyone wishing to contact us about our services can do so using the 0300 100 1800 Customer Advice and Support Service phone line which will continue to operate as normal for customers.

Pest control

All domestic pest control treatments have been suspended. We can continue to offer advice to customers on how to treat pests in the home.