Privacy notice - Scottish Milk and Healthy Snack Scheme
Data Controller
We are a local authority established under the Local Government etc. (Scotland) Act 1994. Our head office is located at Newtown St Boswells, Melrose TD6 0SA. You can contact us by:
- phone: 0300 100 1800
- email: CustomerAdvice@scotborders.gov.uk
Data Protection Officer
Our Data Protection Officer can be contacted using the contact details above or by emailimg dataprotection@scotborders.gov.uk
How we will use your information
We will use your information to process payments to you as part of the Scottish Milk and Heathy Snack Scheme. We are collecting and using this information to comply with Scottish Government requirement to administer the Scottish Milk and Healthy Snack Scheme on its behalf.
How Long Do We Keep Your Information For?
The information you have provided will be retained for the period during which you/your organisation wish to remain part of the scheme.
Who we may share your information with
Your information will be accessed by our staff who need to use it in order to provide the service described above.
We are legally obliged to safeguard public funds so details will be checked internally for fraud prevention and verification purposes and may be shared with other public bodies for the same purpose. Details of payments made to you/your organisation, may be shared with the Scottish Government as part of the monitoring of the scheme
We are legally obliged to share certain data with other public bodies such as Scottish Government and the Care Inspectorate and will do so where the law requires this and it will be proportionate.
Your information may also be shared and analysed internally in order to provide management information, inform service delivery reform and similar purposes to meet our duty to achieve best value and continuous service improvement.
In general we do not transfer personal data outside either the UK or the European Economic Area (EEA) and on the rare occasions when we so we will inform you. We will only transfer data outside the UK and the EEA when it is satisfied that the party which will handle the data and the country it is processing it in will provide adequate safeguards for personal privacy.
Decision-Making
We do not use profiling or automated decision-making processes. Some processes are semi-automated (such as anti-fraud data matching) but a human decision maker will always be involved before any decision is reached in relation to you
Third Party Information
If you have provided anyone else's details to us, please make sure that you have told them that you have given their information to us. We will only use this information as part of the assessment of your need for services and to contact them in connection with delivery of any such services. If they want any more information on how we will use their information they can view our privacy statement or email dataprotection@scotborders.gov.uk
Your rights
You have the right to request access to any personal data held about you by us. You can also request that we restrict the use of your information or even object to any further processing. You can do this by contacting the Data Protection Officer using the contact details provided above. We will respond to your request within 30 calendar days.
For more information on your rights please visit our website or if you would like a hard copy of this information, please contact us using the contact details provided above.
How to raise a complaint
We aim to directly resolve all complaints about how we handle personal information. If your complaint is about how we have handled your personal information, you can contact our Data Protection Officer by:
- email: dataprotection@scotborders.gov.uk
- phone: 0300 100 1800
However, you also have the right to lodge a complaint about data protection matters with the Information Commissioner's Office (ICO), who can be contacted by:
- post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
- phone: 0303 123 1113
- website
If your complaint is not about a data protection matter you can find details on how to make a complaint on our website at.