Data Controller
The information you have provided will be processed by us. You can contact us by:
- post: Newtown St Boswells, TD6 0SA
- phone: 0300 100 1800
- email: customerservices@scotborders.gov.uk
Data Protection Officer
You can contact our Data Protection Officer using the contact details above or by emailing dataprotection@scotborders.gov.uk
How we will use your information
We will use your information as part of the consultation process for the project. We are collecting and using this information to fulfil its duty to give interested parties the opportunity to be fully involved with the project.
The information you have provided will be retained for approximately 12 months, this will be dependent on the Planning Process.
Who we may share your information with
Your information will be accessed by our staff who need to use it in order to complete the project. Your information may be shared with the consultants and contractors working on the project and they will delete it/return it to us following the expiry of their involvement with the project.
Your information may also be shared and analysed internally in order to provide management information, inform service delivery reform and similar purposes to meet our duty to achieve best value and continuous service improvement.
In general we do not transfer personal data outside either the UK or the European Economic Area (EEA) and on the rare occasions when we do so, we will inform you. We will only transfer data outside the UK and the EEA when we are satisfied that the party which will handle the data and the country it is processing it in will provide adequate safeguards for personal privacy.
Decision-Making
We do not use profiling or automated decision-making processes. Some processes are semi-automated (such as anti-fraud data matching) but a human decision maker will always be involved before any decision is reached in relation to you
Third Party Information
If you have provided anyone else's details to us, please make sure that you have told them that you have given their information to us. We will only use this information as part of the assessment of your need for services and to contact them in connection with delivery of any such services. If they want any more information on how we will use their information they can see our privacy statement or email dataprotection@scotborders.gov.uk
Your rights
For information on the rights you have over your personal data, please visit our website visit our webiste or if you would like a hard copy of this information, please contact us using the contact details provided above.
How to raise a complaint
If you have concerns with the way we have processed your personal data please contact our Data Protection Officer. If, after raising your concerns with the Data Protection Officer you remain dissatisfied you have the right to complain to the Information Commissioner’s Office by:
- post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
- phone: 0303 123 1113 (local rate) or 01625 545745
- email: scotland@ico.org.uk
You can find out more information on data protection on the ICO website.