European Passport Return Service (EPRS)

Booking your appointment

You will need to attend an appointment within 10 working days of submitting your online application. We suggest you confirm your appointment with us before you submit your application.

You should contact our Customer Advice and Support Service to book an appointment, which will be in one of the following Registration offices:

You must bring all the evidence required to your appointment, if you do not you will need to book another appointment. Any delay may result in us not having sufficient time to send your application to the Home Office and you may need to apply again which will incur additional costs.