Customer Services are carrying out a Customer Satisfaction survey to help us understand how we can better serve our customers.
We would like you to answer a few questions about your recent experience with Customer Services. It should only take 5 minutes to complete and all responses will be kept completely anonymous, so please be as open and frank as possible.
For each statement you read, please tick the box that best describes how satisfied or dissatisfied you were with the service you received from Customer Services.
A comments box is provided at the end of the survey for you to feedback any issues you feel haven't been adequately covered in the main survey.
Please answer all questions.
This form will time out after 20 minutes inactivity, your progress will not be saved and you will need to start the form again.