Winter Service Plan 2008-9 (Abridged Version)
3.0 Winter Service Plan formulation
3.1 The changes for the winter of 2001/2002 were the subject of discussion with specialist advisors. We were advised that the correct approach is to justify what is done by an analytical approach. In essence this meant that the Winter Service Plan required to be re-written using risk assessment techniques to provide a documented, analytical approach. Thus we started with a “clean sheet”.
3.2 In July 2005 the "Code of Practice for Highway Maintenance Management – Well-maintained Highways”, hereinafter referred to as “the code”, was introduced. It is widely recognised that the recommendations of this code of practice must be incorporated into authorities’ policies, especially in areas where litigation may arise. The Code recommends that the Council formally approve policies for winter service and approve, adopt and publish a Winter Service Plan.
3.3 In order to identify the various stages in the process of preparing the Policy and Plan and the actual service delivery, process models were drawn up in accordance with the methodology advocated in BSI EN ISO 9004:2000 – Quality management systems- Guidelines for performance improvements.
3.4 In summary the process model, as recommended by the Standard, identifies the mandate (or input), constraints, resources and output relating to the process. This is described in the following sections 4.0 to 9.0.
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