Council tax payments

Details of the amounts due are shown on your bill.

Council tax is normally payable in 10 monthly instalments (minimum £5) payable on the 1st of each month from April to January inclusive, with extra payment dates available if you decide to pay by Direct Debit. 

If monthly instalments are shown on the bill, you may as an alternative, make payment of council tax in a single amount. Details of the single payment amount and due date are shown on your bill. 

It is essential that payments are made on or before the due date.

You may of course pay your council tax in advance of the due date.  You must not, however, allow your payments to fall into arrears.

Payments

We offer various ways for you to pay:

Direct Debit

The easiest way to set up a Direct Debit is to fill in our online form or telephone Customer Services.

Forms are also available to download for council tax which you can print, complete, and return to us or alternatively a Direct Debit form is usually issued along with your bill.   

You can now pay your council tax by Direct Debit weekly every Friday or monthly in either 10 or 12 instalments on 1st, 5th, 15th or 25th or the month.  Or in a lump sum on 1st of the month following receipt of your completed Direct Debit mandate.

Home or telephone banking

You will need the details of our bank account, which are:

• Bank of Scotland, Newtown St. Boswells
• Sort code - 80-17-91
• Account number - 00217929

All payments must include your council tax account number, as shown on your bill.

Internet payments

You can pay your council tax online using our secure server, 24 hours a day (except between 17:30 and 17:45 daily)  You can also use this method to pay Community Charge and Non Domestic Rates.  

Automated telephone payments

To pay your council tax by telephone please call 01835 826500.  This service is available 24 hours a day (except between 17:30 and 17:45 daily) and can also be used to pay Community Charge and Non Domestic Rates.  

In person

At present you can pay your council tax, business rates and council invoices by cheque, or credit/debit card at any of our contact centres. Please take your bill or invoice with you.  If you are paying by cheque or postal order please write your full council tax/business rates account number or invoice number on the back of your cheque/postal order.

If you want to pay your council tax by cash you can make payment at post offices and other local shops and outlets which show the Paypoint and Payzone logos.  You must take your bill with you to make a payment because the bill has a barcode on it which is needed by these outlets.

By post

Cheques and postal orders should be made payable to 'Scottish Borders Council'. Please write your council tax account number and your name and address on the back of your cheque or postal order which should be sent to:

Scottish Borders Council
PO Box 13601
Newtown St. Boswells
Melrose
TD6 OYB.