How to contact us
Customer Services
- Contact us by phone 0300 100 1800
- Contact us online
Local Offices
Unless otherwise stated offices are open:
9am to 4.30pm Mondays, Tuesdays and Thursdays;
9.30am to 4.30pm Wednesdays and 9am to 3.30pm on Fridays.
- Coldstream - High Street, TD12 4DH, (open Fridays only, closed 12.30 - 1.30pm)
- Duns - Newtown Street, TD11 3DT
- Eyemouth - Church Street, TD14 5DH
- Hawick - High Street, TD9 9EF
- Jedburgh - Exchange Street, TD8 6BH
- Kelso - Woodmarket, TD5 7AX
- Peebles - High Street, EH45 8AF
- Peebles - Rosetta Road, EH45 8HG
- Innerleithen - Leithen Road (open Thursday & Friday only), EH44 6HX
Business Rates enquiries
All areas - telephone: 0845 3000 341
Internet Payments and Automated Telephone Payments
For all enquiries:
Tel: 01835 824000 Ext: 5314 or Ext: 5315
contact us online
Valuation Band enquiries
All enquiries about valuation band (domestic) or rateable value (Business Rates) properties to:
The Assessor, Scott House, Sprouston Road, Newtown St Boswells, TD6 0QD
Tel: 01835 825100
Housing enquiries
Housing Strategy Team, LLC, Old School Buildings, Council HQ, Newtown St. Boswells, TD6 0SA.
Telephone: 01835 825169 or contact us online
Unified Solutions.