Consumer Advice
Trading Standards receives around 750 complaints and enquiries from the public annually. This web page provides information and advice 24 hours a day to help you solve your own problems.
From this page you can go to our self-help advice sheets or, if you are a Scottish Borders trader or resident, contact us for leaflets including those produced by other organisations such as: the Office of Fair Trading, Department for Business Innovation and Skills (previously known as BERR and DTI) and the Department for Environment, Food and Rural Affairs.
Choose from the following:
- Consumer rights
- Fair Trading
- Food Sales Advice
- If you are in dispute
- Problems with Motor Vehicles
- Problems with Goods
- Problems with Services
- Recent Product Recalls
- Safety Issues for potentially hazardous Sales
- Weights and Measures
- Other Common Problems
- Other useful information
- Advice on other types of Sales
Unified Solutions.