Council invoices

What are council invoices?

They are invoices raised in respect of personal or commercial services supplied by us.

How to pay

You can pay your invoice using one of the following methods:

By direct debit

The easiest way to set up a direct debit is to download and print our direct debit form, then complete and return it to us.  Alternatively you can telephone Customer Services.

In person

If you want to pay your invoice by cash you can make payment at Post Offices and other local shops and outlets displaying the Paypoint and Payzone logos. You must take your barcoded invoice with you to make a payment because this is needed by these outlets.

Telephone payments

To pay your invoice by telephone please call 0300 100 1800 and select option 5. 

Internet payments

You can pay your invoice online using our secure server, 24 hours a day (except between 17:30 and 17:45 daily)  You can also use this method to pay Council Tax and Non Domestic Rates.  

Home or telephone banking

You will need the details of our bank account, which are:

• Bank of Scotland, Newtown St Boswells
• Sort Code - 80-17-91
• Account Number - 00217929

All payments must include your invoice number.

By post

Cheques and postal orders should be made payable to 'Scottish Borders Council' and crossed "Not Negotiable - A/C Payee Only". Please write your name, address and invoice number on the back of your cheque or postal order and send it to: 

Scottish Borders Council
PO Box 13601
Newtown St. Boswells
Melrose
TD6 OYB.

Landfill Tax

Where your invoice includes identified Landfill Tax please note that our Landfill Tax Registration Number is 01663 7265 15000. Landfill Tax is not deductable input tax for VAT purposes.

Any queries

Difficulty in making payment?

If you have difficulty in making payment, please contact us immediately.

Telephone 01835 824000 and ask for Collection and Recovery, extension 6828 or 6784.