Scottish Borders Council

Complaints procedure

Problems?

How to complain

Our complaints process

How we deal with your complaint

What happens after you make a complaint

When to use our complaints procedure

And when to use another contact method

Social Work comments and complaints

Social Work has a different way of recieving a complaint

Schools comments and complaints

If you have any concerns or queries about any aspect of your child's education, the first step should always be to talk to your child's class teacher or headteacher

Complaining to a councillor

You can use your councillor as your representative for your complaint

Complaining about a councillor

If you have a problem with your councillor


CONTACT US

Scottish Borders Council

Council Headquarters Newtown St. Boswells Melrose TD6 0SA

Tel: 0300 100 1800

Email:

For more Contact Details

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