Problems paying your council tax?
Customer Services
Telephone: Monday to Friday 8am to 5pm Thursday 8am to 8pm Saturday 9am to noon
Address: Council Headquarters Newtown St Boswells Melrose TD6 0SA
Tel: 0300 100 1800
Work out your benefit now
Council tax payments
We are here to help you and if you are finding it difficult to pay your council tax you should call Customer Services, or contact a member of staff at your local contact centre.
If you are on a low income you may be entitled to claim council tax benefit even if you work or have savings.
The benefit scheme is based on:
- your income
- your savings and investments
- your personal circumstances
- the level of council tax you have to pay
If you do not qualify for any reductions we may be able to make a payment arrangement with you. We may ask you for details of money coming in and out so that we make a payment arrangement you can afford.
If you have difficulty getting the payment to us remember you can pay at local post offices and other shops and outlets displaying the Paypoint and Payzone logos and many of these are open in evenings and weekends. Please see our council tax payments section to see all the payment options you can use.
If you do not pay your council tax we may take legal action against you.
