How, when and where to pay
Customer Services
Telephone: Monday to Friday 8am to 5pm Thursday 8am to 8pm Saturday 9am to noon
Address: Council Headquarters Newtown St Boswells Melrose TD6 0SA
Tel: 0300 100 1800
Business Rates payments
Details of the amounts due are shown on your bill. Business Rates are normally payable in 10 monthly instalments payable on the 1st of each month from May to February inclusive.
If monthly instalments are shown on the bill, you may as an alternative, make payment of Business Rates in a single amount. Details of the single payment amount and due date are shown on your bill.
It is essential that payments are made on or before the due date.
You may of course pay your Business Rates in advance of the due date. You must not, however, allow your payments to fall into arrears.
Payments
The Council offers various ways for you to pay:
Direct Debit
The easiest way to set up a Direct Debit is to fill in our online form or telephone Customer Services on 0300 100 1800.
Direct Debit forms are also available to download for Business Rates which you can print, complete, and return to us or alternatively a Direct Debit form is usually issued along with your bill.
You can now pay your Business Rates by Direct Debit weekly every Friday or monthly in either 10 or 12 instalments on 1st, 5th, 15th or 25th or the month. Or in a lump sum on 1st of the month following receipt of your completed Direct Debit mandate.
Home or telephone banking
You will need the details of the Council's bank account, which are:
Bank of Scotland, Newtown St. Boswells
Sort code - 80-17-91
Account number - 00217929
All payments must include your Business Rates account number, as shown on your bill.
Internet payments
You can pay your Business Rates online using our secure server, 24 hours a day (except between 17:30 and 17:45 daily).
Automated telephone payments
To pay your Business Rates by telephone please call 01835 826500. This service is available 24 hours a day (except between 17:30 and 17:45 daily).
In person
From 1st March 2011 we have been issuing bills with barcodes which allow you to make payment at Post Offices and other local shops and outlets which show the Paypoint and Payzone logos. Find a payment outlet near you.
By post
Cheques and postal orders should be made payable to 'Scottish Borders Council'. Please write your Council Tax/Business Rates account number and your name and address on the back of your cheque or postal order which should be sent to: Scottish Borders Council, PO Box 13601, Newtown St. Boswells, Melrose, TD6 OYB.
