Frequently Asked Questions
General Information
Adoption - what is it?
Attendance Allowance - what is it?
Birth, Death, Marriage and Civil Partnership - How do I get copy extract (certificate)
Borders Voluntary Community Care Forum - what is it?
Carer's Allowance - what is it?
Community Care - what is it?
Community Care Services - how can I get them?
Does the Council have any plans for the future management of the property it owns?
Dementia Services - what services are available for people with dementia?
Housing - how can I make my home more energy efficient?
Debt - Are you struggling with debt or do you have money worries?
Unwanted mail / telephone calls / faxes / e-mails - how can I stop these?
Housing - Buying my house - How long do I have to be a tenant before I can buy my Housing Association house?
Housing - can I buy my ex-Council house?
Housing - discount - How much discount will I get if I am a tenant and want to buy the house?
Eviction - I have been sent a Notice of Proceedings for Recovery of Possession. What does this mean?
Family members - Can my son or daughter or any other family member buy my Housing Association house for me (have their name
on the form)?
Housing - further information - where do I get an application form, further advice or information about buying my house?
Housing - where can I find out about the housing options available in the Scottish Borders?
Housing - where can I find out about the Local Housing Strategy?
Housing - How long do I have to keep my Housing Association House after I buy it before I can sell?
Housing - price setting - Can you give me a price for my Housing Association house as I would like to buy it?
Independent Living Fund - what is it?
Meals at Home Service - what does it provide?
Noise - My neighbours regularly play loud music, what can you do about it ?
Postcode - I am moving into a new home in a rural area. How do I obtain a postcode?
Street Naming or Numbering - Who should I contact?
Wilton Centre - what is it?
Out and About
Area of the Scottish Borders - what is it?
Pelican Crossing - I think there should be a Pelican Crossing on the main road going through the town I live in, who do I
ask?
Environment
Abandoned Vehicles- There is an old car that appears to be abandoned, can you help ?
Biodiversity - What is it?
Biodiversity - What is happening in Scotland?
Biodiversity - What is being done nationally?
Private Water Supply - I am living in a property with a private water supply and I am unsure about the water quality, can
you sample it and if so how much does it cost ?
Working Conditions - I am employed in a local shop and with the hot weather the working condition are unbearable, what can
you do about it, if anything?
Unified Solutions.