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Trading Standards

General Information on Trading Standards

Counterfeit Goods

Contact:

By e-mail: Contact Trading Standards
By phone: 01896 823922
By fax: 01896 823924
By letter: St Dunstans, High Street, MELROSE TD6 9RU

Manager:

Mr Ian Clarkson

General Service Statistics:

  • 4750 Trade Premises
  • 1320 Farms
  • 725 Consumer Enquiries and Complaints
  • 630 Requests for Business Advice
  • 320 Requests for debt assistance

Principal Role:

Trading Standards attempts to ensure a fair and safe trading environment and is is bound by statute from both the UK government and the Scottish Government. It also provides consumer and business advice and debt counselling services.

Impact on Public Safety:

Trading Standards is responsible for the enforcement of consumer protection legislation relating to the safety of goods, including electrical appliances, upholstered furniture, toys, etc.  The Section deals with the safety aspect of the storage of petroleum, poisons and explosives (fireworks and cartridges).  The Section is also responsible for the enforcement of Animal Health legislation and has a major part to play in respect of associated emergencies (e.g. foot and mouth, avian flu).

Principal Documents:

  • Departmental Strategic Plan
  • Council Corporate Plan
  • National Performance Framework
  • Feeding Stuffs Service Plan

Principal Legislation:

  • Weights and Measures Act 1985
  • Trade Descriptions Act 1968
  • Consumer Credit Act 1974
  • Consumer Protection Act 1987
  • Fair Trading Act 1973
  • Trade Marks Act 1994
  • Enterprise Act 2002
  • Animal Health and Welfare (Scotland) Act 2006

Part of Technical Services Division:

Environmental Services

Head of Service:

Mr John Byford

Administrative, Professional & Clerical Employees:

14

Manual Employees:

None

Useful Links:

SBC Trading Standards web pages
Consumer Direct
Citizens Advice Scotland
Trading Standards Central

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