Trading Standards

General Information on Trading Standards

Contact:

By e-mail: Contact Trading Standards
By phone: 01896 823922
By fax: 01896 823924
By letter: St Dunstans, High Street, MELROSE TD6 9RU

Manager:

Mr Ian Clarkson

General Service Statistics:

4750 Trade Premises
1320 Farms
725 Consumer Enquiries and Complaints
630 Requests for Business Advice
320 Requests for debt assistance

Principal Role:

Trading Standards attempts to ensure a fair and safe trading environment and is is bound by statute from both the UK government and the Scottish Government. It also provides consumer and business advice and debt counselling services.

Impact on Public Safety:

Trading Standards is responsible for the enforcement of consumer protection legislation relating to the safety of goods, including electrical appliances, upholstered furniture, toys, etc. The Section deals with the safety aspect of the storage of petroleum, poisons and explosives (fireworks and cartridges). The Section is also responsible for the enforcement of Animal Health legislation and has a major part to play in respect of associated emergencies (e.g. foot and mouth, avian flu).

Principal Documents:

Departmental Strategic Plan
Council Corporate Plan
National Performance Framework
Feeding Stuffs Service Plan

Principal Legislation:

Weights and Measures Act 1985
Trade Descriptions Act 1968
Consumer Credit Act 1974
Consumer Protection Act 1987
Fair Trading Act 1973
Trade Marks Act 1994
Enterprise Act 2002
Animal Health and Welfare (Scotland) Act 2006

Part of Technical Services Division:

Environmental Services

Head of Service:

Mr John Byford

Administrative, Professional & Clerical Employees:

Manual Employees:

None

Useful Links:

SBC Trading Standards web pages
Consumer Direct
Citizens Advice Scotland
Trading Standards Central

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