What we do:

Passenger Transport oversees the provision of passenger transport services taking in to account legislative and local policy requirements including:

• Socially important bus services (the majority of bus services in the Borders)
• Bus passenger information (for bus timetable information, contact Traveline on 0871 200 2233 or look at their website)
• Free school and social work transport as managed services for the Education and Lifelong Learning and Social Work departments.
• Operation of an in house fleet of minibuses undertaking some contract work.

Please note that if you have an enquiry about National Entitlement Cards (bus passes), you should use the appropriate contact details below.

The Taxi Licensing enforcement section ensures that the conditions of taxi licensing are strictly enforced and taxis are kept in a condition that is safe for passengers to use. Please note that this section does not supply application forms for tax licensing. See the appropriate link in the 'Useful Links'  below for more information.

Contact for National Entitlement Card Enquiries ('Bus Passes')

By e-mail: Contact National Entitlement Card Enquiries
By phone: 0870 428 8245
By letter: Council HQ, Newtown St Boswells, Melrose TD6 0SA